POLICIES

Class cancellation

We require any cancellation of a class to be done 4 hours before its start time for you to have the credit returned to your account for future use. Any cancellation after this time will result in the loss of your class credit.

Please note that credits will not be refunded to your account if you are absent without a cancellation made.

Cancellations can be made through our app DanceLife X Toronto or the Mindbody app.

In the case of an emergency cancellation please contact us at [email protected]

Extensions

We do not allow extensions on class passes. If you wish to have more time with your pass we can roll over any unused classes to your next package purchase (Minimum of a 5-class package required). The classes will then all expiry at the end of the new package period.

Please inform us of your purchase by emailing / calling us as the rollover process has to be done manually.

Latecomers Policy

Any client that arrives 15 minutes late will not be allowed entrance to class. Latecomers are able to rebook for a different class within the same day if they do not want to lose their credit.

Rentals

Rental rates are subject to change depending on their inquiry. Please fill out our form in detail to receive an accurate quote.

Our studios’ rentals are for practice, rehearsal, or recreational use.

We do not allow the rental of our space for any workshops or classes outside of our officially approved programming.

Classes hosted at our studio without authorization will be subjected to room cancellations on the spot, and will not be refundable.

Class Pass/Packages

Passes can not be transferred from one person to another unless you request an official transfer through Dancelifex. Class passes shared with friends or family without authorization may forfeit all class credits and will not be refundable. We require everybody to have their own account—pass sharing is not accepted as it is a liability issue.

Purchases of classes and class packages are non-refundable.

Please pre-register for classes on our app or website to secure your spot and ensure we allocate the studios accordingly.

Any Purchase completed through the DanclifeX website, app, mind-body, or in person is final sale.Transfers or account credit can be granted.